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Panasonic DMR-EH75VS DVD Recorder / VCR Combo with 80GB Hard Drive, HDMI, SD Card, and DV Input |  | Brand: Panasonic
Category: CE
Buy Used: $998.98
as of 9/6/2010 13:07 CDT details
Rating:  89 reviews
Color: Silver
Media: Electronics
Batteries: 2
Batteries Included: Yes
Shipping Weight (lbs): 15
Dimensions (in): 14 x 17 x 3
MPN: DMR-EH75VS
Model: DMR-EH75VS
UPC: 037988253777
EAN: 0037988253777
Availability: Usually ships in 1-2 business days
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| Features:
| • | DVD recorder with 80 GB hard drive for PVR functionality; measures 16.9 x 2.3 x 13.9 inches (WxHxD) | | • | Up-converts to near high-definition resolution via HDMI; easy one-touch dubbing of DVD to VCR and VCR to DVD (non-copy protected sources) | | • | Records onto DVD-R/RW, DVD+R/RW, and DVD-RAM; plays back dual-layer DVD-R/+R and CD-R/RW | | • | Connections: composite (2 in, 1 out), S-Video (2 in, 1 out), component (1 out), HDMI (1 out), RF (1 in, 1 out), Firewire (1 in), SD card slot | | • | Optical digital audio out for Dolby Digital and DTS surround sound |
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| Editorial Reviews:
Product Description
Your hectic schedule isn't always compatible with TV program schedules, so being able to quickly locate your favorite shows and record them for later viewing is important. The TV Guide On Screen Electronic Program Guide lets you easily find your favorite programs and set up your DVD recorder to record them unattended. Once you've found what you want in the listings, simply select the program and your DVD recorder will automatically begin recording at the preset time. Incredibly versatile and format friendly, this DVD recorder can record to and play back just about any DVD you can throw at it. Specifically, it can record to and play back DVD-R/-RW/-RAM/+R/+RW discs. It can also play back many more disc formats, including: DVD-Video, DVD-Audio, DVD-R(dual layer), DVD+R(dual layer), CD, CD-DA, and CD-R/RW (including MP3, JPEG, and DivX files). With a Panasonic DVD recorder, never think twice about what disc you need. This DVD recorder can record an amazing 500 lines of horizontal resolution in LP Mode, which is twice the 250 lines of resolution offered by conventional LP Mode recording. What does this mean? It means that you can now record longer (4 hours on a single-sided DVD-R or -RAM disc as opposed to 2 hours) and still enjoy the crisp, vibrant images with exceptional detail that 500 lines of horizontal resolution deliver. When connected to an HDMI-compatible TV via an HDMI cable, this DVD recorder can up-convert the DVD content that youre watching to 720p or 1080i resolution (depending on your TVs display capability) so you can enjoy beautiful, high-quality imagery in high definition. You sit down to watch this week's episode of your favorite show and realize that you never got around to watching your recording of last week's episode. Not a problem with Time Slip, featuring simultaneous record and play. Select this week's episode in the program guide, start recording, and as it records you can watch your recording of last week's episode.
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| Customer Reviews:
Showing reviews 1-5 of 89
 Divx? October 2, 2009
Robert of Niagara (Niagara Falls, Ontario Canada)
0 out of 1 found this review helpful
My friend has this unit and he says it plays DIVX. I don't see in the specs (unless I missed it)
Can anyone confirm this?
BEST BANG FOR YOUR BUCKS January 3, 2009
Gregory Sheppard (Rockville, Md.)
Bought this back in December 2006 and still am very pleased with this unit. I am guessing that this model is not being made any more but what ever the replacement for this model I would at least look up any reviews on it and I bet it has positive reviews for the most part.
Awesome unit (Highly Recommended) July 24, 2008
ShowtimeLakers
1 out of 1 found this review helpful
+ records to HDD instantly, w/push of a button (no lag from sleep mode)
+ dubbing in multi-directions: DVD to HDD, VHS to HDD, etc. Versatile.
+ it allows you to burn & archive your own DVDs!
+ works very well with Directv
+ can edit out commercials (improved from prev. models, much less lag)
+ VHS feature is superb, as it removes most tracking and jitter issues
+ simultaneous disc burning and recording of live TV
+ high-speed dubbing & flex recording
+ XP recording & digital audio
+ compatible with virtually all formats, including +/- DL and DVD-RAM
+ can set and remove chapters
+ SD slot for digital photos
+ improved remote control responsiveness (from previous models)
+ component video and HDMI options; multiple input/output jacks
+ uses Samsung Spinpoint HD (quiet, reliable, stays cool, responsive)
+ Made in Japan
- no HD tuner (only analog)
- no timer record feature for VHS
- cannot record in LP quality for VHS, only SP or EP (strange)
- customized chapters are kept only for discs burned in high-speed mode
- cannot re-combine programs once they've been divided
- does not read photos burned onto DVDs, only CDs.
- does not playback DIVX burned onto CDs, only DVDs.
- disc menu choices could have been better (when finalizing discs)
- some missing channels in TV Guide (i.e. ESPN2)
- dislike placement of TV Guide button on the remote control
- not multi-regional, neither VHS nor DVD (lol, getting picky)
Despite some minor flaws, overall this is an extremely strong DVD recorder. It is fantastic for converting your VHS library into DVD. I've had no problems in nearly two years. It's too bad Panasonic & others have decided to pull the plug on hard drive DVD recorders in the North American market. This is a big mistake, do you hear me? Please bring the high-definition blu-ray machines over here soon (w/o shortcuts, must be Made in Japan please).
I am also quite impressed on how much these go for, even USED (especially since I bought mine well under the MSRP).
Easily 5-stars for the DMR-EH75V.
 Beware Panasonic customer service July 6, 2008
Martin McKee (Illinois)
1 out of 2 found this review helpful
Be aware that this is going to be a long rant about Panasonic, a company with which I have been engaged in a battle for the past six months. Whether they are dishonest or just plain incompetent, I'm not yet certain, but I am sure that I will never again purchase a Panasonic product, if I can help it, and I am advising you to do the same. Once you're read what I have to write, maybe you'll understand my frustration.
Some dates, conversations, etc. in the early part of my tale may be shaky; I would have kept better notes if I'd known what hell I was stepping into when I first bought my Panasonic DVD recorder: DMR-EH75V with VHS, an 80GB hard drive and a TV Guide On Screen function for $429.99. I bought this in March 2007 at the local Circuit City and had no problems with it until around last Christmas. I burned literally hundreds of DVD-Rs using it, most of them Taiyo Yudens. But then, late last year, the DVD drive crapped out on it. It wouldn't boot any discs. Wouldn't play or record, because it wouldn't accept any discs. I made my first (of what so far has been dozens) telephone call to the Panasonic Customer Care (PCC, from now on) line, where I soon learned they don't "care" about their customers. The operator I spoke to said he would send me a disc to update the firmware.
"If the machine doesn't boot any discs, how am I going to update the firmware with your disc?"
He hemmed and hawed, and suggested I try it anyway. Several days later, the disc comes, and, hey, what do you know, it doesn't work. Why a trained Panasonic Customer Care worker didn't see this coming, and I--a regular Joe--did is anyone's guess. So I called back, and they suggested I ship the machine off to the Repair Center (PRC, hereupon) in Elk Grove Village, Illinois. It was still under its original warranty, so they emailed me a shipping label and advised I take it to a UPS store for free shipping.
Super-fast turnaround--they received it January 22, and I had it back less than two weeks later. According to their official paperwork, they "replaced DVD drive," and I could tell, because it made a loud sound when it opened, closed and burned discs. After the first two DVD-Rs I attempted to burn failed, causing the machine to go into "disc recovery mode," I called the PCC, who advised me to send the machine back to the PRC. I said, "I just got it back yesterday! (you have to let the machine sit with the power off for 24 hours after initial setup for the TV Guide On Screen function)". No avail, so they emailed me another shipping label, I disconnected all the cords and wires, put it back in the original box, took it back to the UPS Store, shipped it back to Elk Grove Village.
This happened about three weeks later, because it took me some time to get the label and make the frustrating effort to take everything apart and send the machine in. Around March 11, I get the machine back with a letter from the PRC that tells me, literally, they did nothing to it. According to them, it works perfectly, everything checks out, they found nothing wrong with it, they made zero repairs. So I hook it back up, set it up, wait 24 hours, burn some discs...same problem. A couple here and there work fine, but, out of ten attempts, only three burn successfully.
Another call to the PCC. Another request to send the unit back to the PRC. I'm fuming by this time, and ask why I would want to do that. What is the point of me sending the unit in again, if they aren't going to fix it? I eventually move up from the regular operator to someone in charge named Charles. My questions are pretty straightforward--namely, why should I send the unit back to the PRC, since they didn't fix the problem the first time? I'm really angry, since they just flat out refused to fix the problem that I know perfectly well exists. Charles is no help whatsoever, just repeating his mantra, "Send it to the Repair Center." I tell him that I would rather not, I would rather someone came up with an alternate solution that would involve the least amount of work for me, but no one at Panasonic is capable of thinking outside the box. After more than an hour of speaking to the PCC, I decide, okay, hell, I guess I'll have to send the machine back.
This time, I write Panasonic a 1-page letter (on the PCC's advice) outlining exactly what is wrong and what I think the problem is. It's fairly obvious that the replacement DVD drive is defective, considering what has taken place. I enclose the letter, the previous work orders and invoices, a copy of my Circuit City receipt, and a copy of my extended warranty, which I purchased while the unit was at the PRC the first time.
I get it back the third time April 16. According to the work order, all they did was install firmware. I plug the unit in, set it up...IT STILL DOESN'T WORK!
I don't even bother to call the PCC this time, I go straight to the PRC, which is difficult, `cause they're only open 7am-4pm weekdays, when I'm at work. I speak to someone in their Customer Service department named Antoinette, who seems friendly and interested in helping. While being firm and as polite as possible (I don't shout or call names), I explain the problem and what's going on and ask why they refuse to fix a machine that is clearly in need of repair. Another hour on the phone of her asking me to send the machine back (for a fourth time!), and me asking her why I should, when they clearly have no interest in helping me. She promises to take a personal interest in the case and says that I can call her directly anytime I want, if I'd like to monitor the situation.
I can't believe this is actually happening, but...another shipping label, another disconnection (by this time, my original box has been beaten up by so many trips through the mail, so I'm using the box the PRC sent the unit back in, but I use plenty of padding, because they barely bothered to wrap it at all), another trip to the UPS Store.
This time, the PRC has my unit for six weeks. During that time, I made perhaps 25 calls to them. About two weeks after I shipped it, Antoinette called me at home around 8am. She said that a technician had discovered the problem and that parts were on order. She said she did not know who the technician was or what parts they were, but they were waiting for the parts to arrive, and then the unit would be fixed.
"So they did discover that there was a problem?" I asked.
Her exact answer: "Yes."
That afternoon, I get a call from Victor, a technician, who tells me that they have looked at my machine several times and they can find nothing wrong with it, so they are going to have to send it back to me unrepaired. Obviously, someone has misplaced his or her talking points. I ask, "Why did Antoinette just tell me that you were ordering parts for it?" He says he will ask her, and when he comes back, he says she is busy and can't come to the phone, but she told him she never told me that. Obviously, somebody is lying. I make it quite clear to him that I want the unit repaired. He claims they ran diagnostics tests, that they had other technicians look at it, and that they burned several discs successfully. "How is it possible for it to work perfectly at your place, and not at mine?" He has no answer.
I ask him, "Are you telling me that you burned ten DVD-Rs and they all worked?"
"I don't know how many discs, but everything is fine."
He asks me what brands I use, and I told him I have tried different kinds, but primarily Taiyo Yuden. It isn't the discs, because I have the same problem with all brands. I ask him what he used.
"We have our own special kind, Panasonic discs."
Over the next couple of weeks, at my demand, they keep the machine and claim to run more tests on it. Honestly, I don't know if they ever take it out of the box. What is an incontrovertible fact is that this DVD recorder is defective and does not work properly, no matter what Panasonic says.
Finally, during the first half of June, I talk more to Antoinette, who, at my request, gives me her supervisor, Estrella, who is a Customer Service supervisor. At this point, nobody from the PRC is returning my calls (and complicating the matter is the fact that I just changed my phone number, because of my impending move). Estrella is also completely useless--just telling me that the technicians could find no problem, that they would have to return my unit to me, and they could not send me a replacement unit.
Sidebar: in the event Panasonic were unable to repair my unit, they say they will ship me a new unit, free of charge. The problem is Panasonic no longer makes the DMR-EH75. During one conversation with the PCC, a female operator told me they didn't have any new ones.
"You mean there isn't one DMR-EH75 anywhere? Not one left over in a warehouse someplace?"
She said they were completely sold out of every unit. I asked her why they didn't make it anymore, and she said Panasonic decided there was not enough demand for units with hard drives inside, so they stopped making them. Setting aside the idea that no consumers want hard drives (since everyone I know who owns a DVD recorder has one with a hard drive), I asked her, "how can there be no demand for this machine, when you just told me you sold every single one that you made?" Unsurprisingly, she had no answer.
Back to the present (and, believe me, there are a lot of conversations I am leaving out in the name of something approaching brevity, including someone at the PCC who flat-out lied to me and made me jump through some hoops that, another operator admitted later, there was no reason). My machine returns from the PRC around June 24. At this point, I'm in a different residence, different electricity, maybe just different vibes, who knows? I really am trying to give Panasonic some benefit of the doubt, that maybe, miraculously, there is some situation in which my DVD recorder would work perfectly in Elk Grove Village and inconsistently at best in Champaign.
I hook the machine up. Forget about the TV Guide To Go (which I don't think works with my new DirecTV HD DVR). I just want to burn DVD-Rs. I start with a new batch of Taiyo Yudens. The first three work, then one doesn't. I open a new batch of Maxells. One works, one doesn't. Then I try a new batch of Sonys. Four in a row--unsuccessful. This DVD recorder does not work.
Today, Sunday, July 06, 2008, I call the PCC, because Estrella told me there was nothing more the Repair Center could do for me (which is also what Customer Care told me months ago). She did give me her superior's extension, but, of course, a message on his/her voicemail resulted in no callback. My plan now is to just keep moving up the chain until I find somebody who can pull the trigger and get something done, whether it's repairing my unit or sending a replacement.
Today, I tell the operator at PCC that I want a supervisor. I get David, who will only say he's a "member of management."
"What's your job title?"
"I speak for management."
"What does that mean?"
"I am a member of management."
After more than a half-hour, I get nowhere. David's only advice is to return my unit to...yep...the Repair Center. I tell him I've done this four times already. What will happen the fifth time that has not already happened? He says he can't tell me. He says he will send an email to someone there who can follow up.
"Who are you emailing?"
"I can't tell you."
"Just give me a name, any name."
"I can't give you a phone number, outside of the toll-free general number, or an email address."
"I'm not asking you for that. I just want a name I can ask for at the Repair Center, so I can follow up on your email."
"I don't have a name. I'm sending an email to a group. You're asking me who will be assigned to your case, and I don't know who that will be."
"No, I'm not. I'm asking you for the name of somebody within that group who can tell me who is assigned my case."
We pretty much go around in circles. He's telling me that I'm not giving him a chance to help me, and I tell him that I have already given his co-workers dozens of chances to help me. None of them has, and how can he ensure me that he will do anything different? He cannot.
Finally, I ask to speak to his supervisor, which he does not want to do. He tells me it is Charles (remember him?).
"What's his job title?"
"Member of management."
"What does that mean?"
"He can speak for management."
"So can you. Is he above you? You're a member of management."
"He is a Lead."
"Lead. That's what it says on his business card? Lead?"
"He is a Lead, and he will tell you what I'm telling you. He will call you back sometime in the next 24 to 48 hours."
I told David that I have been fed that "24-48 hour" b.s. before. Someone at PCC once told me they would call me back within 24-48 hours, and I finally called them back nearly two weeks later. They said, "We don't have a record here of anyone promising to call you back." Yeah, just like nobody at the Repair Center has any record of a technician ordering parts for my DVD recorder (by the way, when I asked, Estrella told me it was impossible for anyone to delete information from the work notes, which I'm not convinced of).
I asked David today who Charles' supervisor was. He was really steamed at this point. "I know what you're trying to do, you're trying to work your way up the chain to find someone who can give you what you want." I had to admit he was right.
"You can't speak to his supervisor today."
"Fine. Just what is the name?"
"Lovette (sp?)."
"What is her job title?"
"Supervisor."
"The first person I spoke to today, I asked her to speak to a supervisor. I thought you were a supervisor."
"I am not."
"So it goes: Member of Management, Member of Management--Lead, Supervisor, in that order?"
So, now, I am waiting for Charles to call me back, which may or may not ever happen. I plan to call Estrella or perhaps her supervisor (I have that extension) tomorrow, if I'm able. Today is July 6, 2008, so you can see how long this has been going on.
Quit after 11 months - Discontinued line April 15, 2008
Nick (Lyndhurst,NJ)
1 out of 1 found this review helpful
I believe this model line is discontinued. I bought the product March 13,2007 and Dvd drive failed this past February. The HDD and recording features worked great in the beginning. Once I learned the editing tools, I loved the copying features. A huge negative for me was the fact that the TV guide is incompatible with the Dish network and I could never get the Clock set. After buying the extended warranty in January and the product still under manufacturer's warranty, I sent the product in for repairs. After 2 months, they're still waiting on parts being shipped from Japan. This kind of service is pathetic. This seems to be a common defect in the line and this kind of service makes me reconsider buying other Panasonic products.
Showing reviews 1-5 of 89
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